Privacy Notice

We respect your privacy and is committed to protecting your personal data. 

HOW THE INFORMATION IS GATHERED

You do need to register to purchase items on our website and being registered makes it easier for us to contact you in the event of a product recall. If you sign up for our newsletter, you will receive email communications from us, such as newsletters, advertising special offers or new products.

If at any time you wish to un-register from our site, please contact us.

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor's email and a username will be stored on the server.

HOW THE INFORMATION IS USED

For as long as you are registered with us we will hold some of your personal details on our computer system. From time to time, our customer service representatives will have access to some of your personal details to process your purchase and/or to maintain your account.

Our staff will never have access to your credit/debit card details and you will never be asked to confirm or give out any of your card details by email. Even if you are registered with us, our system will never record any of your card details in our database other than to process your order.

Order details, in accordance with the Data Protection Act, must be kept for 5 years and then destroyed. If you un-register from our site we will cease to hold any personal details or any other information we may have collected about you during the time you have been registered with us, except for order details.

If you are registered with us, we may occasionally contact you with information about products which we feel are to be of interest to you. These recommendations may be made because of information we hold about you or may be based on recent purchases you have made on our site.

The information is used to enhance the visitor's experience when using the website and or to enable shopping features.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mails may be sent to inform you of enquiries and updates to an order.

VISITOR OPTIONS

If you have subscribed to one of our email services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

COOKIES

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website.

Also, they may be used to track your return visits to the website.

GOOGLE ANALYTICS

If the page of our website contains a link to the Google Analytics tracking code we are using Google, as a third party vendor of visitor logging.

Google uses cookies to track visitors to allow us to better analyse our website and constantly improve it.

We do not share personal data with Google.